Terms & Conditions

About these terms

These terms apply to services provided by Cullen Plumbing & Heating, 7 Nile Street, Kirkcaldy, Fife, and to use of this website.

Quotes

Quotes are free and no-obligation. Prices listed on this website are starting prices; your written quote confirms the final price for the agreed work. If unexpected work is found, we will discuss it with you before going ahead.

Bookings & access

Please provide safe access to the work area at the agreed time. Let us know as early as possible if you need to rearrange.

Payment

Payment terms will be confirmed on your quote or invoice.

Warranties

New boiler installations come with a manufacturer warranty of up to 10 years, subject to the manufacturer's terms, which usually include registration and annual servicing.

Safety

All gas work is carried out by a Gas Safe registered engineer (no. 977988). If an appliance is found to be unsafe, we are required to follow Gas Safe procedures, which may include disconnecting it.

Liability

We hold £2 million public liability insurance. Nothing in these terms limits your statutory rights as a consumer.

Website

Information on this website is provided in good faith and may change. Contact us to confirm details for your job.

Governing law

These terms are governed by the law of Scotland.

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